Melissa Greenwood

Dear Martyn,

I have mentioned on my emails in the past to you how grateful we were to have Dandi remain on our project. I do not think I am able to being to thank her enough for what she has done for us.
I emailed you about Thornwood, and the quality of the build, but please can you note how Dandi has gone above and beyond what I ever imagined an architect would be able to do; and ask that this email is to be held considerably higher in regard.

Being at the end of a phone, on WhatsApp, FaceTime, not only in office hours, but when a query or worry arose that we knew she could help with.

I have searched endlessly with RIBA and ARB and then spoke to them to how to officially compliment her as an architect but sadly, I have been informed there is only a complaints procedure and there is no formal route to comment on her excellence.

I am emailing you today ahead of our meeting as I wanted to personally say thank you.
I am very happy to recommend you as an architectural firm but also Dandi for her individuality.
Her kindness, support, personality and sense of humour has added a valuable layer to her architectural experience and skill.

Once again, thank you.

Kind regards

Melissa Greenwood